Big Is In Store utilizes third party vendors to supply our quality products.  We comply with their shipping and Terms of Service.

​

Refund/Return Policy:

All products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind. However, in case of a damaged product or a manufacturing error, you will get a free reprint or a refund if you contact us within 30 days of product delivery. 

Shipping Policy:

It is your responsibility to provide an accurate shipping address.

 

All orders are shipped via our Standard shipping Policy within 2-5 business days. If an order is qualified for Express Shipping, the order is shipped within 2-3 business days (including production).

P.O. Boxes:

• Delivery to a PO box is advised only for destinations in the United States. For other countries, delivery to a PO box is not advisable and is at your own risk.

• PO boxes come in various sizes, so it’s your responsibility to ensure that the ordered product will fit in their PO box. The largest available box measures 12" x 22.5", so products exceeding these dimensions cannot be shipped to a PO box.

• PO box addresses are not supported by Express Delivery. If you submit an order with Express Delivery and enter a PO box address, it will be imported as a standard order.